Frequently Asked Questions
If you don't see your question answered below, email us at support@grubboxx.com
How do I use store credit?
Store credit accumulates for each of your approved referrals and is available at checkout.
When is my account credited for a referral?
Your credit is applied when your friend’s order is completed, not at the time of purchase. There may be a slight delay from when your friend picks up or receives a delivery. Orders are typically completed every Monday.
Example:
Olivia refers Emma.
Emma places her order on Thursday and receives $10 off.
Emma picks up her Grub on Sunday.
On Monday, Emma’s order is marked complete.
Olivia's receives $10 in referral credit.
Can discounts be used for Surplus orders?
Referrals are not valid for surplus orders and neither you or your referral will receive a discount when they use your coupon code or URL.
Is there a limit to the number of people I can refer?
Nope – we are rooting for you to refer enough people so all your meals are free or you break our bank!
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